Orders are processed and shipped Monday-Friday with the exception of holidays recognized by our couriers and postal services.  Depending on your location and shipping method, you should receive your order within 7 business days. Package tracking information is always sent to you via email once your product has been shipped.  If you haven’t received a shipment within that time frame, please contact us at 1888 915 0030 or orders@f2cnutrition.com and we will help track it down.